Shipping policy

Shipping Policy for The Doll Collection

Thank you for choosing The Doll Collection Recovery! We aim to provide you with the best service and ensure your experience with us is seamless. Please read our shipping policy carefully to understand our processes and options.

Shipping Methods

We offer several shipping options to meet your needs:

- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1 business day

Shipping times are estimated and may vary depending on your location and any unforeseen circumstances.

Processing Time

Orders are typically processed within 1-2 business days. Please note that processing time may be longer during peak seasons or promotional events. You will receive a confirmation email once your order has shipped.

Shipping Rates

Shipping rates are calculated at checkout based on the destination, weight of the package, and the selected shipping method. 

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package’s journey.

International Shipping

We currently offer international shipping to select countries. Additional customs fees or import duties may apply and are the responsibility of the recipient.

Lost or Damaged Items

If your order is lost or damaged during transit, please contact us within 14 days of the expected delivery date. We will work with you to resolve the issue promptly.

Changes to Your Order

If you need to change your shipping address or modify your order, please contact us as soon as possible. Once an order has been processed and shipped, we are unable to make changes.

Contact Us

If you have any questions about our shipping policy or your order, please feel free to reach out to our customer service team at Info@DollCollectionRecovery.com/(786)-480-1596.

Thank you for your support of The Doll Collection! We appreciate your business and are committed to providing you with quality products and service.